PPR Members Notice Regarding NALP

Dear PPR Members

In light of NALP’s sudden withdrawal of the PPR it has been incumbent on us to try and aid those members that have been affected by this action.

NALP have not discussed with us any plans that they have put in place to support their members, who are also members of the PPR, financial or otherwise, and we have received many calls from distressed and upset PPR/NALP Members and therefore feel that we should respond in an open and transparent way.

The PPR requires all members to be a member of a Recognised Body and through NALP’s sudden withdrawal, NALP members that we have spoken to feel that they have been left without a Recognised Body at no fault of their own.

The Chairs of our Boards and the Directors have worked tirelessly over the last three days to ensure that our members and consumers are protected.

The PPR has therefore published guidance and has actively sought assistance from all the other RB’s during this difficult time. If you wish to continue to be regulated by us then we suggest that you take action. Action to find out how we and the other RB’s can assist you and action by ensuring that you receive information from NALP.

The PPR has been established now for over two years and we have great supporters in the legal sector for what we do and what we have achieved. We are not a membership body with a code of conduct tagged on, we act as a full voluntary regulator to ensure that our members and consumers are protected. Just take a look at our conference video and see the statements made by the Chief Legal Ombudsman (now up on our website).

We have two independent and professional boards that safeguard all that we do to bring you a robust regulatory scheme.

The PPR’s members are the rising stars for the sector proving themselves as not only competent and professional but also accountable. It took over two years to set up to ensure that the PPR was robust and effective.

We have great integrity and are open and transparent in all that we do and we expect our Recognised Bodies to have the same behaviours, and where they do not, then they will cease to be compatible with our aims. We have robust complaints procedures and will take our Recognised Bodies to task if they fail to meet our standards. This is what you can expect from us as your voluntary regulator.

We have been told by a distraught PPR/NALP member that NALP is offering an ‘alternative’ to the PPR, a ‘Licence’ to practice and a new Licensed Paralegal Register (LPR) and we have been asked to comment about that. We have no information and so we cannot comment, but we shall seek to ensure that consumers and Paralegals are not set back to the time when Paralegals traded on a badge with no substance behind it. The PPR is not a representative body it is a regulator.

We have also taken two calls from concerned members who are worried that they cannot move to another Recognised Body for fear of not being able to complete their NALP course. Again we cannot comment on NALP policies but would advise that you seek assurance from NALP or Ofqual that you can complete a course that you have started if you choose to move to another Recognised Body for regulatory purposes.

The only valid regulated Licence in the legal sector is that held by Licensed Conveyancers who are regulated by the Legal Services Board.

The PPR can confirm that it disapproves of the actions of NALP, a former Recognised Body and is sympathetic to the PPR members that have been affected because of this.

Part of being a voluntary regulator is the ability to steadfastly stick to our principles when our aims are challenged or threatened and as Directors and Board Members we need to have resilience to ensure that it is business as usual. I am very proud to say that we can and will do that on your behalf.

We are delighted however, that we had a record number of applications for Paralegal Practising Certificates last month, which shows the value that you place in being regulated by us.

We also have two interested parties that wish to join as new Recognised bodies, which will further give you choice in the future.

On top of that we are awaiting confirmation of the date for our next event that we are holding in the House of Commons that is kindly being hosted by another great supporter, Kate Hoey MP.

The PPR are also launching a consultation in September regarding rights of audience for PPR regulated Paralegals, something that can only be achieved with the reputation and reassurance of robust voluntary regulation provided by the PPR.

I do hope that this information is useful and please be assured that we are here to assist you in your endeavours to be the only professional regulated Paralegals in England and Wales.

 

Rita Leat

Managing Director, PPR

 

PPR Partner with Legalex

We are very excited to announce our partnership with Legalex. On the 27th & 28th March 2019, London’s ExCeL will play host to Legalex, Europe’s most comprehensive and all-encompassing trade show for legal professionals and the business behind the solicitor.

This year, the exhibition promises to be the most forward-thinking to date – housing 200 cutting-edge suppliers and 150 educational seminars from some of the world’s top legal experts and innovative thinkers. Leading the industry as the most accomplished event for forward-thinking, ambitious and successful legal firms looking to modernise their practice LegalEx 2019, is one not to miss.

Legalex is designed to help the business behind the solicitor. If you’re looking for the most effective ways to increase the profit of your legal practice, step up your marketing efforts, increase client retention, and increase your billable hours, then this is the must-attend event for you.

With a focus on the innovations in Artificial Intelligence for legal firms, how the implementation of GDPR is affecting the efficiency of solicitors, the rise in Cyber Terrorism creating an expansion in the market for Cyber Security Firms and how the Conveyancing sectors are expanding and developing as a key feature of the show.

Over 3,000 legal professionals will come together at the ExCeL to discover the latest tools, products, services, resources and innovations that are changing the game in legal business growth and data security. Aside from the 200 industry leading exhibitors, visitors will also benefit from the expert-led seminar schedule, and the sophistication of the keynote line that gets better every year.

Exclusive masterclasses from cloud storage experts, Tresorit and solutions provider, ME Group Holdings are set to bring in the crowds with exclusive educational content and unmissable opportunities to meet with and network with the experts that are taking the session.

With exhibitors from across the many legal sectors all coming together under one roof, it is hard to find a reason not to attend. This approach creates an efficient solution to your legal problems. Instead of spending hours looking at companies on the internet, speak to the people behind the solution face to face and choose what you can be sure is the best option for your specific firm and needs.

For full details and to register for your free ticket to attend please visit www.legalex.co.uk

 

 

PPR PRACTISING CERTIFICATES- What’s all the fuss?

The Professional Paralegal Register is the only independent voluntary regulator for the unregulated legal services market that covers all persons who practice law and/or offer legal services to the consumer.

Our regulation is robust and carries a compensation fund for consumers who in certain circumstances, where their complaint has been upheld by an independent regulatory board, may gain redress.

But what is the difference between this and self-regulation via a membership body?

Quite a lot!

PPR Practising Certificates

The whole point of establishing the PPR was to fulfil the recommendation of the Legal Education and Training Review, that a voluntary regulator for unregulated legal service providers should be formed – quite simply put, self-regulation by membership bodies was not good enough. In the most part, it is totally ineffective to provide any real redress for the consumer.

Regulation is more than just issuing a certificate or a licence – it is a commitment to providing those who choose regulation more than just a complaints procedure. It is about compliance.

The paralegal sector is not regulated by government and so it is true that Paralegals do not have to sign up to any kind of regulation, but if they do then they should only look at independent regulation with a strong emphasis on compliance and actual redress available for their clients. The PPR advises all Paralegals to only pay for proper regulation and not a badge or licence that is not worth the paper it is written on.

At the PPR we focus on compliance and member safety. We are introducing new levels of protection to PPR members and extra checks to ensure compliance. We have regular meetings with the Legal Ombudsman to ensure that we are working appropriately.

The PPR has contacts with government and will be holding an event at the House of Commons soon to further promote the Paralegal profession to government and other key stakeholders.

We are regularly invited to speak at the Legal Policy Forum and have once again been invited on the panel of their next Regulation discussion. We have also been asked for the second time in as many months to write an article of legal regulation focusing on current proposals from the sector.

So, let’s have a look at the actual difference between self- regulation and independent regulation that the PPR offers:


 

NALP IOP PPR
1st Level Complaints Complaints Procedure for 1st level complaints Complaints Procedure for 1st level complaints. Strict timetable and procedure is followed by the IoP complaints coordinator with some decisions being referred to the Chief Executive. Has recognised membership bodies who deal with 1st Level Complaints
2nd Level Complaints Licenced Paralegals – membership body offers 2nd level complaints – in house by the Membership Body. IoP is a membership body and not a regulator- it passes 2nd tier complaints to the PPR as an independent regulator- following best practice that representation and regulation should be independent. A strict timetable and procedure is in place. PPR will deal with complaints regarding conduct of its registered members and will deal with complaints about conduct and services for those who hold practising certificates.
Appeals Appeals are taken to the board of NALP by the CEO. Appeals are handled by the independent regulator. An appeals committee is formed by members of the RRC and any other independent expert necessary to hear the appeal.
Redress Redress- with or without a licence is the same- mainly reprimand or termination of the member from the NALP Redress- mainly reprimand or termination of the member from the IoP A full list of sanctions is available to the Regulatory Committee including the award of compensation to the consumer in certain circumstances. The decision of the RRC is completely independent and uninfluenced by the membership bodies who would otherwise have an interest of keeping their member. This scrutiny also applies to the Recognised Body itself in handling the first tier complaints – if they do not handle the complaint to the satisfaction of the PPR then their member and the consumer will be made aware of this.

 

Now let us look at the credibility of three types of ‘regulation’ currently available (generalisation only as there are a diverse range of membership bodies):


 

Credibility / Robustness General Membership Body Self- Regulation NALP Licence PPR Paralegal Practising Certificate
Application Criteria Yes Yes Yes
Code of Conduct Yes Yes Yes
Membership Level Criteria Yes Yes Yes
Qualifications Yes Yes Yes
Experience Yes Yes Yes
CPD Requirements Yes Yes Yes
PII Required No Yes Yes
Ability to reprimand members Limited Limited Yes
Ability to compensate consumers No No Yes
Has extensively consulted with other regulators on its regulatory scheme to ensure fitness for purpose No No Yes
Has received support and on-going dialogue with the Legal Ombudsman No No Yes
Has received support and on-going dialogue with the Legal Services Board Consumer Panel No No Yes
Has consulted with and has continued dialogue with the Legal Services Boar No No Yes
Has an independent regulatory board with an international arbitrator as the Chair and an ombudsman on the panel No No Yes
Has contacts with the government for the continued promotion of its regulatory scheme N/A N/A Yes
Has practising certificate rules reviewed by all key legal stakeholders No No No
Has strict criteria for providing evidence of suitability to practice that is independently verified away from the Recognised Bodies or membership bodies No No Yes
Has professional standards mapped to its regulatory structure No No Yes

The PPR focuses on regulation and compliance. Our policies and procedures are regularly reviewed and updated by our Regulatory Board. The PPR also uses consultants when expertise is required in specific areas.

Compliance is evaluated through CPD checks, regular checks of members websites, requests to see members policies and procedures and member engagement.

The PPR have adopted the IoP Professional Standards as standards as the IoP is the only government recognised professional body for Paralegals. The standards are mapped to the National Occupation Standards for legal services and are therefore compliant with best practice.

These standards have been mapped to the PPR Tiers of the PPR as can be seen below:


 

Competency Level Definition Knowledge Application IoP PPR
Expert Practitioner The highest level of knowledge and application – Expert Expert Constant Tier 4
Accomplished Practitioner An Advanced degree of knowledge and consistent application Master Constant Tier 3
Competent Practitioner Full knowledge with experience and application Full Regular Tier 2
Novice Limited or no knowledge or experience – potential to develop Some Limited Tier 1

Obtaining a Paralegal Practicing Certificate enables Paralegals to feel confident in the professional and independent nature of its regulator. It provides for real consumer protection and is a flagship service for the sector.

If you choose to be regulated then make sure that it is independent from your representative body if you want it to be more than just a badge.

PPR Sponsor 2020 British Wills and Probate Awards.

The Professional Paralegal Register are proud to be sponsoring Young Practitioner of the Year in the 2020 British Wills and Probate Awards.

The overriding purpose of the awards is to recognize the achievements of individuals and companies within our industry, whilst celebrating those who pick up a trophy on the virtual podium.

The awards ceremony, which takes place on Thursday 22 October at 3.30pm will recognize individuals and firms deserving of recognition in the toughest of years. As well as highlighting some of the remarkable changes that may have been accelerated as a result of the coronavirus pandemic. We can also promise some memorable stories told through entrants submissions.

Ever popular ex-Royal correspondent Jennie Bond will be adding that little bit of extra sparkle as she returns to host the awards for the third year.

Registrations for the event are now open. Click here to gain VIP access and the best seats in the house for the prestigious awards ceremony.

PPR's Managing Director, Rita Leat shortlisted as Finalist in Best Business Women Awards

Rita Leat, Finalist Best Business Women Awards - Legal ServicesThe Best Business Women Awards have announced their finalists for 2019. The business world is full of talented and dedicated female entrepreneurs who not only run successful businesses but, in many cases, also juggle the needs of their families. The Best Business Women Awards are designed to recognise the achievement of those women across a wide range of business categories from women across the UK.

Rita Leat from the Professional Paralegal Register has been shortlisted as a finalist in the legal services categories. The Professional Paralegal Register (PPR) is the overarching independent voluntary regulator for paralegals. Its aims are to promote professional paralegals as the recognised fourth arm of the legal profession and to enhance consumer choice and protection.

Debbie Gilbert, organiser of The Best Business Women Awards said “This is the 5th year of these prestigious awards. We were delighted with the number of entries this year, which came in from all over the UK. This is a tough competition judged by business experts. To be a finalist is a major achievement. Finalists have been selected for their business acumen, determination, creativity and tenacity. Well over 80% of start-ups fail in the first 3 years and all our finalists are all shining examples of being successful entrepreneurs who have proved their success to our judges.”

Rita Leat, PPR's Managing DirectorRita Leat, who is the Managing Director of the PPR said “I am honoured to be a Finalist for the legal sector category in this year’s Best Business Women Awards. Having achieved my Law Degree as a mature student with three children in 1994 I entered my legal career that has now spanned 27 years”. She continued “The Awards are a fantastic opportunity to recognise and celebrate not only women in business but for this particular category, women in law”.

The gala final of The Best Business Women Awards will be held on 11th October 2019 at The Tower Hotel in London when the winners will be announced.

Pro-Bono Awards

Last week I attended the inaugural annual lecture at the LawWorks Annual Pro Bono awards given by Shami Chakrabarti CBE, the Director of Liberty.

This was the first time I had attended an event where Shami was speaking and I sincerely hope it isn’t the last.

Liberty’s slogan is ‘Join Us. Be Heard’, a very simple but powerful message for us all. Liberty does not just focus on our human rights in times of adversity and in war zones, it empowers us to defend our human rights at school, at work, in courtrooms or wherever our human rights are not being observed.

Shami spoke about how it was an honour to celebrate the work done by pro bono lawyers ‘in the dwindling field of legal aid’. Reminiscing about the time when a citizen in the UK ‘could get the legal advice and representation they need rather than the legal advice and representation they could afford’.

The great Joshua Rozenberg interviewed Shami asking her opinion on the Investigatory Powers Bill and the need perhaps for the powers to gather intelligence to be put on a statutory footing. Shami’s response in short was that she agreed on the need for a new Bill but not one that allows for mass rather than targeted surveillance.

Whether you feel that the criminal law is there to deter criminal activity and to punish those who choose to break the law or consider that the criminal law is more about being a code that reflects societal values and should be used as ‘a last resort’, may depend upon whether you have been affected by the unlawful acts of others.

There is no doubt that with Shami at the helm, the vulnerable will be heard and those with power may well be made to feel uncomfortable about decisions they make that affect people’s lives.

I cannot help but make a small comparison in how the message behind the ‘join us be heard’ slogan resonates with how I feel about the Paralegal Profession. There are an estimated 200,000 Paralegals in the UK, rise up and be heard- you all make a real difference to the lives of those who cannot afford high legal costs.

We are in the process of looking at how members of the PPR can be involved more actively in the provision of pro bono work. If you are interested in taking part in a discussion about pro bono work then please get in touch as we are looking for ambassadors to help us take this forwards.

 

Rita Leat

 

Professional Paralegal Practising Certificates

The PPR Managing Director announced today that the first batch of Paralegal Practising Certificates will be sent out to successful applicants this week.

‘This is a proud day for all Paralegals who finally have the professional status that they deserve. Professionalism is gained through the acquisition of knowledge and skills via qualifications, training and experience, with adequate regulation to ensure professional and ethical standards are maintained.

Paralegal Practising Certificates enable suitably qualified and experienced Paralegals to offer legal services to the public whilst the PPR’s voluntary regulatory scheme provides protection to the consumer should things go wrong.’

If you are a Tier 2 or above registered Paralegal under the PPR then you can apply for a PPC and benefit from having the ability to practice direct to consumers.

If you would like to apply for a PPC, please visit the PPR website www.ppr.org.uk/paralegals/practising-certificates/ or telephone 0845 862 7000 for more details.

Professional Paralegal Register appoints new board member to join the Register’s Regulatory Committee

PRESS RELEASE

The Professional Paralegal Register (PPR) announces that the Board has appointed a new board member Stephen Rippingale-Peters to join the Register’s Regulatory Committee (RRC).

Stephen joins the RRC with over 28 years of experience working in the legal sector and is a professional Paralegal who runs his own businesses specialising in complex investigation on a variety of subject matters both in the UK and overseas. He was the first investigator in a scheme to assist victims of fraud, being piloted by the Home Office and Police, and was engaged over an extended period in the identification of personal assets of a Director following the collapse of a major listed company. Most recently Stephen was responsible for compliance planning and strategy in his role as COFA at a Law Firm.

He is a Fellow of the Institute of Paralegals and is Registered in Tier 4 on the Professional Paralegal Register.

On his appointment Stephen said “I am delighted to have the opportunity to join the Board of the RRC and I look forward to contributing to the important work of the Board in promoting professional paralegals and building trust and consumer confidence in line with the aims of the Professional Paralegal Register”.

Amanda Lee, Chair of the RRC, commented:
“I am delighted to welcome Stephen to the RRC. His knowledge and experience will allow him to make a valuable contribution from the outset. I look forward to working with him as we continue to uphold the high standards set by the PPR to protect consumers.”

The focus of the RRC is to ensure that as the voluntary register and regulator for Paralegals the PPR operates within good practice principles, ensuring a robust framework of proportionate regulation to maintain the high standards that Paralegals must abide by. The RRC comprises of a non-executive Chair and board members who hear complaints and appeals of paralegals on the register.

Contact

Rita Leat, Managing Director +44 (0) 1442 253183

Abby Dennis, Head of Memberships & Events +44 (0) 7511 306379

Notes for Editor

The Professional Paralegal Register (PPR) was developed in direct response to the Legal Education and Training Review (LETR) that recommended a body should come forward to regulate paralegals who are working outside of the regulated sector.

The PPR is the independent voluntary register and regulator for Paralegals in England and Wales.

The PPR has two aims, to provide greater consumer choice and protection and to recognise professionals Paralegals as the fourth arm of the legal profession.

The PPR is a voluntary scheme for Paralegals who do not work in solicitors’ firms and is not governed by the legal services regulator, The Legal Services Board.

The PPR defines Paralegals into four tiers so that Paralegals can be clearly identified and valued for the professionals that they are.

Paralegals on the register must be a member of one of the PPR’s recognised bodies.

The PPR’s Register Regulatory Committee (RRC) can hear complaints relating to conduct only in respect of Registered Paralegals.

Professional Paralegal Practitioners who hold a Paralegal Practising Certificate (PPC) are fully regulated for their conduct and services and clients can utilise a compensation fund when things go wrong.

For further information visit www.ppr.org.uk