There are two main boards:

  • The Register Regulatory Committee (RRC)
  • The Advisory Board (AB)

Our boards and committees oversee the work that we do.

The focus of the Register Regulatory Committee (RRC) is to ensure that the Register operates within good practice principles, ensuring a robust framework of proportionate regulation to maintain the high standards that Paralegals must abide by.

The RRC hears complaints through the Complaints Committee and/or Adjudication and Appeals Panel.

This Committee is made up of Directors and lay members.

Director Biographies

Rita Leat

Rita Leat took up post as the COO for The National Association of Licensed Paralegals in 2011 managing the strategic and operational functions of the organisation. She added to her role in 2013 by becoming the Responsible Officer for Ofqual, dealing with compliance. Rita became a founder Director of The Professional Paralegal Register in 2014. Her early career was in teaching and lecturing in Law, where she held a variety of posts including delivery on the LL.B. and other post-graduate courses. As a legal editor for five years at ILEX, she enhanced her skills for developing legal qualifications for the Paralegal sector.  From 2007 to 2009 she utilised her commercial law expertise as a commercial lawyer for GlaxoSmithKline.  Her role as a Director of the PPR encompasses the strategic development of a voluntary registered scheme for Paralegals who work in the unregulated market. Rita took up the post of Managing Director of the PPR in November 2015.


Register Regulatory Committee


Amanda Lee is an English-qualified Solicitor-Advocate (Civil) and admitted to the Bars of New York State and the U.S. Supreme Court. She sits as an arbitrator and is a Fellow of the Chartered Institute of Arbitrators.

Amanda specializes in international and domestic dispute resolution and has a particular interest in alternative dispute resolution. She speaks and publishes on issues relating to dispute resolution.

Amanda is a Director of ArbitralWomen and a member of the Steering Committee of Young ArbitralWomen Practitioners. She serves as an Ambassador for The Alliance for Equality in Dispute Resolution and is a member of the Chartered Institute of Arbitrators’ Equality and Diversity Focus Group. She is a member of the International Law Section of the American Bar Association’s International Arbitration Committee.

Amanda became the first female Chair of the Chartered Institute of Arbitrators’ Young Members’ Group in 2017 and in that capacity serves as a member of the Chartered Institute of Arbitrators’ Board of Management. She is a member of a number of other professional organizations and has served on and chaired a number of further committees during her career to date.

Amanda mentors young and aspiring practitioners both informally and via schemes offered by a number of leading universities, in addition to serving as a Professional Ambassador for Aspiring Solicitors. This gives her an insight into many of the challenges facing legal professionals of all levels.

Jane Warren

Jane Warren is a regulated Fellow of the Institute of Paralegals; Registered as a Tier 4 Adviser with the Professional Paralegal Register; A Licensed Member of the National Association of Licensed Paralegals; A CAB Caseworker specialising in Family Law with a Domestic Violence element for LiPs; A Court Independent Domestic Violence Adviser (for Criminal Cases); An individually Registered Adviser with the Office of the Immigration Services Commissioner (OISC); A member of the South West Crown Prosecution Service Scrutiny Panel for domestic violence cases, and A member of the CJD panel for Victims and Witness for the County of Gloucestershire whose decisions influence the overal CPS Court process for victims and witnesses in that region.

David Gibson

David trained and worked in London for a number of years before returning to the North East in 2002. He has worked for leading practices in the region and specialises in producing bespoke training packages for clients on emerging themes and developments in employment law. David has a particular interest in looking at how clients can engage more effectively with the workforce to ensure greater levels of productivity and efficiency. David deals with contentious and non-contentious employment matters including Employment Tribunal representation, corporate support and drafting policies and procedures. David has represented clients ranging from multinationals in the transport and media sector to regional SMEs. He is a member of the ELA International Committee and has expertise in providing and co-ordinating advice on EU and non-EU labour law matters

Clair Daniels

Clair Daniels has over 15 years’ experience of regulation, policy development, enforcement and complaints handling in both regulated services and the legal services market.
Clair worked for 12 years with Ofwat in a variety of roles. Including leading complex Competition Act 1998 complaints and investigations, developing policy to enable new entrants to enter the previously limited water services market, leading the review of competition, and also implementing the price review which was delivered in 2014. Clair also led on the development and implementation of the Water Act 2003, including working with the sponsor department to instruct parliamentary counsel.

In November 2014 Clair joined the legal ombudsman, and quickly established a strong reputation for excellence in decision making across a range of legal fields. In this role she delivered CPD to lawyers, delivered internal training to develop the skills of new and existing investigators and undertaken project work to improve systems and processes.

Clair has extremely strong communication skills up to Board level and prides herself on being able to constructively challenge and ensure that issues are raised and addressed in discussion. In addition to her professional roles Clair is vice chair of governors at a local school and works with the steering groups and management committees of two local community organisations, which enables her to expand and develop her professional skillset.

Karl Thompson

Karl has a multi-disciplinary background as a qualified legal practitioner lawyer, civil and commercial mediator (with multiple national and international accreditations and panel memberships), chartered manager, chartered IT professional /information scientist, IT/Legal academic and visiting lecturer in further education.
His experience in the legal sector spans over 37 years.

His roles include that of Head of legal, legal manager, legal practitioner specialising in Civil and housing litigation, landlord & tenant, Equalities legislation, local government in house legal practice and as a director of information technology and law running his own consultancy. He served as Chair and Director of a sizeable board publicly funded, in a borough wide Equalities council. Now chair emeritus he also offers advice to various boards and is a member of the Association of Chairs.

He is a member of the Civil Mediation Council, the Chartered Institute of Arbitrators and a CIARB approved trainer; Fellow of the Chartered Institute of Legal Executive & Commissioner for Oaths, Fellow of the Chartered Management Institute, Institute of Leadership & Management & City & Guilds Institute; Member of the Chartered Institute of IT-BCS, an accredited counter fraud specialist, a data protection practitioner accredited by the Law Society & ICO via PDP. He was also joint first to receive the IOP’s Qualified Paralegal status as a Fellow of the IOP, and a member of the New York Paralegal Assn. He is a member of INADR the International Academy of Dispute Resolution (Chicago, Illinois).

Advisory Board Members

The Advisory Board is an independent board of five members. Their remit is to ensure that the Register Regulatory Committee stay true to its aims. This board signs off on all policies and procedures adopted by the RRC.

Sarah Docx – Chair

Sarah Docx has worked within financial regulation for 25 years, prior to which she was involved for a number of years in lobbying on and active involvement in European architectural and environmental matters.  As a financial services Compliance Officer, working primarily within major investment banking groups, Sarah has operated at global and regional levels, managing large teams dealing with regulatory and legal matters across all areas of investment banking.

Hazel Lobo F.Inst.Pa, LLM, PIEMA

Hazel is a positive, proactive and results-driven specialist environmental law practitioner, advising and training companies on how environmental law impacts their business and supporting them to achieve compliance with environmental laws and management standards. She has assisted in-house and external legal teams with defending enforcement actions, both criminal and civil, and has successfully completed a number of civil sanction applications for clients. An experienced and qualified internal and external auditor for Quality and Environmental Management Systems, Hazel has carried out multiple regulatory and internal governance audits interacting at all levels of client businesses. Her expertise is further recognised in her role as a part-time lecturer on the distance learning Masters of Laws (LLM) course at De Montfort University.

Her flexible and adaptable personality enables her to quickly build good working relationships with others, team-build, lead and empower others whilst recognising, supporting and promoting diversity with equality. Moreover, her core skills include the ability to disseminate information effectively in both one-to-one and group training settings, excellent inter-personal and communication skills, and effective time-management. She is passionate about promoting professional status for paralegals as the fourth arm of the legal profession and particularly enjoys the opportunity to do this with young people, working as part of a volunteer team delivering careers sessions in local secondary schools and colleges.

A Fellow of the Institute of Paralegals, she holds an LLM (with distinction) in Environmental Law and Practice and is also a Practitioner Member of the Institute of Environmental Management and Assessment, a member of the UK Environmental Law Association and a Tier 4 Registrant of the Professional Paralegal Register, with a current practising certificate for Environmental Law.

Barbara King

Barbara King is Vice Principal at one of the largest Further Education colleges in England, where she is responsible for business planning and performance monitoring, estates and resources.
Barbara began work in the further education sector in 1986, and has over 20 years teaching experience in five colleges in England and Northern Ireland. She has also been employed in Business and Financial Management and was a Director of School for Business, including Law and Paralegal programmes.
Barbara has been governor of a school in the north of England and is currently a trustee of a women’s health charity, which provides mental health support to women in a women-only environment, enabling women to reach personal potential by improving mental health and emotional wellbeing.
In her spare time, Barbara is an avid reader and sports fan, and when opportunity arises, travels to watch Ireland play in international rugby and football competitions.

Debbie Gilbert

Debbie Gilbert is a multi award winning entrepreneur who owns a marketing and events agency. She has almost 20 years experience running a small business and supporting SMEs with their marketing and social media. Her company, Viva Business Support annually organises The Best Business Women Awards, The Watford Expo and The 3 Counties Expo.

Neil Newman

Neil joined CIArb in 2014 and is Executive Director of Communications and Membership. He is the Director responsible for the strategic leadership on all aspects of marketing, international events and conferences, public/media relations, corporate communications, membership and the global branch network.

Neil is a member of the CIArb Board of Management which oversees the Institute’s strategy, Action Plan and budget and a member of the Education and Membership committee which is responsible for the delivery and development of CIArb’s education, training and continuing professional development programme.

In January 2016 Neil implemented CIArb’s segmentation strategy launching a number of affiliate membership schemes allowing CIArb to expand its offering to a wider audience. This saw a 7.5% increase in CIArb’s growth by the end of 2016.
Gaining a BA in Business Management and Geography, from Lancaster University, Neil has acquired a broad spectrum of management and marketing experience ranging from roles at Hays Banking, Interval International Leisure Group and Cent Publishing. Most recently Neil worked in a member relations capacity for the Association of Accounting Technicians (AAT) working closely with a large network of UK and international branches. He was responsible for the strategic development and successful growth of AAT’s branch network, services for members and in particular launching a range of resources to support members in their career development.

Michelle Aldous

Michelle started out in 1986 with Midland Bank. She went on to progress her career within Midland and then HSBC Group for over 26 years, moving between ‘front line’ leadership roles and strategically focused head office roles, before moving on in 2012 to enjoy more challenges and personal development. Michelle has over 18 years of experience at Senior Management level, including 13 years at HSBC, 18 months with the Financial Ombudsman Service and more recently as the General Manager of Treethorpe – an Asset Reunification company.

Michelle’s leadership experiences are well established and the recent (December 2016) resounding renewal of Treethorpe’s Investors in People accreditation is a great testimony to the culture and integrity with which she leads the teams around her and the values she both upholds and influences. She has significant complex and strategic project management experience – both leading and delivering. One of the most high-profile roles Michelle held at HSBC is perhaps one of the most relevant to the role on the Advisory Board. As Senior Professional Standards Manager, Michelle had responsibility for HSBC’s Training and Competency scheme for its 12,000 Retail Banking employees.