Review of Legal Services Regulation – Will you be left out in the cold?

In May, this year the Ministry of Justice confirmed that it was not intending to change the structure of legal services regulation. Justice minister Alex Chalk MP said in a parliamentary paper there were ‘no plans’ to review the framework which is built around the Legal Services Act 2007.

This statement was made in spite of the fact that Professor Stephen Mason, UCL, had yet to publish the final report on The Independent Review of Legal Services Regulation. After almost two years of research, three working papers and numerous consultations, it would appear that the MoJ had jumped the gun.

Indeed, the interim report, published in September last year, indicated quite strongly that the regulatory landscape was not fit for purpose and needed a major overhaul.

The Legal Services Act was not intended for today’s innovation within the legal sector and leaves little room to enable new technology to be taken under the regulatory wing. Statutory restrictions have prevented the regulatory framework to adapt to a more diverse legal service provision.

The final report that was published in June this year and sets out a series of proposals, which could provide both short term and long- term reform.

Currently we are in a state of ‘all’ or ‘nothing’, with some legal service providers being left out in the cold, whilst others suffer the burden of ‘Title Based’ regulation opposed to ‘Activity Based’ regulation, which it could  be argued to be eminently more sensible.

The key points for the unregulated providers to take note, is that reform is inevitable, and there is a new call to bring the unregulated into the framework in the short-term.

If the framework is developed in relation to ‘activities’ then will writers and paralegals should think very carefully about being left out, if they do not adjust to new criteria that will undoubtedly be forthcoming in relation to (a) categorising the risk of certain activities (will writing has already been muted to be ‘high risk’) and (b) ensuring that providers of ‘activities’, meet the new standards of competency whatever they may be.

The report does however highlight and more importantly recognise that there is an independent regulator, the Professional Paralegal Register (PPR), who acts as a regulator (non-statutory) for all those offering legal services outside the regulated professions.

The way forward for the unregulated sector is to provide a united front. Organisations, membership bodies, paralegal firms and businesses who are interested in protecting the unregulated sector and ultimately their livelihoods are advised to contact the PPR and become regulated by an independent body. Self-regulation is not likely to meet the standard of external scrutiny that will be needed going forwards.

For more information on becoming a Recognised Membership Body or to be registered on the Professional Paralegal Register please email [email protected]

Share Your Success for a Chance to Win an Amazon Gift Voucher!

Share Your Success Prize DrawAs the year draws to a close, we would like to hear from paralegals on their greatest achievements in 2018. 

Whether it’s a winning case, you’ve achieved a new qualification or promotion, no matter how big or small, share your success with us for a chance to win a £10 Amazon Gift Voucher.

All you need to do is drop us an email at [email protected] with details of your greatest achievement before the 17th December 2018.

The winning entry will be drawn on the 18th December 2018 and the prize will be sent to the winner in the post.

Good luck!

Spotlight on the PPR Register Regulatory Committee

In this article Amanda Lee, Chair of the RRC explains what is the purpose of the committee, how it handles complaints and how you can get involved.

What is the Register Regulatory Committee? 

The Register Regulatory Committee (RRC) is responsible for managing the Professional Paralegal Register (PPR) and providing strategic and operational advice on issues that affect the PPR. To fulfil this role it considers advice received from the PPR’s independent Advisory Board.

Led by Chair Amanda Lee, the RRC is composed of six members with professional experience in a broad range of different disciplines. Members of the RRC are committed to ensuring that members of the PPR uphold the highest standards of professional service and support the PPR’s goals of raising the profile of professional paralegals and protecting consumers.

What does it do?

The RRC plays a vital role in supporting the PPR’s mission of providing its members and the public with the ability to make informed choices when choosing a legal representative. If a complaint is made about a registered or regulated paralegal then the RRC is responsible for considering that complaint and taking whatever action is necessary.

The RRC acts in accordance with clear rules and procedures in order to ensure that complaints are considered fairly and in a timely fashion. It therefore helps the PPR to ensure that paralegal work is of the highest standard by providing consumers with a remedy if they have any complaints about the work undertaken by a PPR member.

How does the RRC handle complaints?

The RRC’s powers differ depending on whether the complaint made relates to a regulated or registered paralegal. It may dismiss complaints or impose some sort of sanction if it is determined that a complaint should be upheld, such as requiring a paralegal to pay compensation or suspending their PPR membership. These broad powers help it to protect the public and to ensure that the standard of service provided by paralegals that are voluntarily regulated by the PPR is reflective of the high standards of service that PPR members strive to provide to their clients. 

The RRC has the power to appoint independent bodies to investigate complaints. If the value of the compensation sought by the complaining party is £500 or less then the RRC will appoint a Complaints Committee to consider the allegations made and determine whether any sanctions should be applied to the paralegal involved. If the value of the compensation sought exceeds £500 then the RRC will appoint an independent Adjudication and Appeals Panel. This panel has broader powers and the ability to impose a penalty of up to £5,000.

How can I get involved?

If you are interested in supporting the important work of the RRC then please consider applying to join the committee. The RRC meets a minimum of twice per year. The deadline to apply is 20 December 2019. For further information see the advertisement here.

Tell Us About Your Life in the Law

The PPR is pleased to support the launch of LawCare’s ground-breaking research study into the lives of legal professionals.

The study is to find out how legal practice and workplace culture affect wellbeing. Anyone working in the legal industry, including paralegals and support staff, can complete the online questionnaire across the UK, Ireland, UK, ROI, Channel Islands and Isle of Man.

The results will form the basis of an academic paper and will be announced next year.  The data will help LawCare to improve the support available to legal professionals and drive long lasting change in legal workplaces so that people working in the law can thrive.

To take part in the survey visit www.Lifeinthelaw.org.uk

If you are finding things difficult and need to talk, LawCare can help. We provide emotional support to all legal professionals and support staff. You can call our confidential helpline on 0800 279 6888, email us at [email protected]  or access webchat and resources at www.lawcare.org.uk  

The Institute of Paralegals (IoP) launch new charter to improve diversity and inclusion for the paralegal profession.

The Institute of Paralegals has released a new strategy for Equality, Diversity and Inclusion in the legal profession.

The charter outlines why change is needed and the approach that needs to be taken by the Institute, its members and partners, to ensure that individuals from all backgrounds are not only recruited into the sector but retained and progressed too.

The Paralegal sector is the most diverse sector providing legal services and the IoP is proud to support the development of paralegals to improve diversity of opportunity to enter the legal services market.

A new Diversity and Inclusion panel is being formed by the IoP.  It will advise, evaluate and monitor progress on this agenda.

For more information and to sign the Charter please click here

Rita Leat Chief Exec of the Institute of Paralegals commented:

“We are very proud to launch the first ever Diversity and Inclusion Charter for the paralegal profession. It is vitally important that our sector feeds into the work that is being carried out by wider legal sector, to ensure that we can learn, share and improve diversity and inclusion in all that we do. We hope that solicitors firms and other employers of paralegals embrace the charter and sign up to show commitment to diverse legal services market’”.

The Paralegal Profession in 2020 - Press Release

In late 2019, TotallyLegal asked over 3,000 legal professionals about the details of their daily working lives for our Audience Insight Report. The responses we received included those from over 300 Paralegals who, at 9% of the total respondents, make up one of the largest groups in our audience.

We looked deeper into the data provided by our Paralegal audience to gain a greater understanding of how these professionals fared in 2019, before looking forward to the state of the profession in 2020 and beyond. With invaluable contributions from Institute of Paralegals’ CEO Rita Leat and practising Paralegal Gemma Williams, we wrote a long-read article exploring the inner workings of the role.

With a fifth of all Paralegals more than 3 years in to their current role and 32% offered a bonus on top of their basic earnings, one of our key findings concerned the growing number of apparent Career Paralegals among our audience. Taking on the fee earning work traditionally reserved for Solicitors and filling the gap left by cuts to legal aid, these professionals aren’t using the role as a stepping-stone to qualification or as a means of gaining experience but are instead choosing to carve out long-term Paralegal careers. In the article, we explore in greater detail why this is the case, before discussing with experts the impact this may have on the profession in the coming years.

Another key issue uncovered by our study is that of pay gaps – both gender and ethnic – within the Paralegal profession. Elsewhere, we look at the practice areas most in need of Paralegal talent and the locations in which Paralegals want to work, before breaking down the different benefits available to Paralegals and revealing which type of employers are most likely to offer them.

Additionally, the article provides the opportunity for practising Paralegals to benchmark their current earnings based on tenure, experience level, location, practice area and more.

If you are a Paralegal looking to discover more about the inner workings of your profession, hoping to see what the future may hold for your role or simply interested in comparing your salary with your contemporaries, TotallyLegal’s The Paralegal Profession in 2020 makes for essential reading.

The quest is on to find the Best Paralegals 2021 NATIONAL PARALEGALS AWARDS

Now in its third year, the National Paralegal Awards returns with its quest to find the Best Paralegals in the UK and businesses that support the industry.

This year there are 19 categories comprising of 15 awards for individuals including three new categories Best Paralegal Newcomer, Best Commercial Real Estate Paralegal and Best Community Champion Paralegal. There are four categories for businesses to enter including Best Recruitment Organisation for Paralegals and Best Law Firm – Paralegal Development.  

Entries are now open, and entrants can benefit from an early bird discount on entry fees if they register their interest before the Friday 28 May 2021 at midnight.  We close on 28 June 2021 at 5pm.  Finalists will be announced on the 11 August 2021. 

Due to the uncertainty with current government restrictions on very large events, the awards gala will be a virtual event yet again when all finalists, sponsors, judges, and their guests will come together to celebrate their successes and crown our winners.   In addition, there will also be an exclusive Winners Lunch, which provides the 2021 winners and sponsors an opportunity to network face to face and for the sponsors to present winners with their trophy and framed certificates.

Rita Leat, Managing Director of The Professional Paralegal Register who host the awards said: “We are delighted to host these annual awards to showcase and reward the work of Paralegals across the UK. These are professional awards with strict criteria to ensure that our Finalists and Winners are the best the UK has to offer”.

This year’s headline sponsor is the Right Legal Group, an innovative Alternative Business Structure (ABS) established in 2014 solely specialising in Wills and Probate law.

Carrie Caladine, Managing Director said “I am so delighted that we are this year’s headline sponsors of the Paralegal Awards.  We have championed the role of the professional paralegal since we set up our business and have taken an active role in supporting the growth of paralegals in legal businesses across England and Wales.  The awards provide us with a much-needed opportunity to celebrate and recognise the achievements of those that play such a vital role in the industry”. 

The independent judging panel is made of highly regarded business and legal professionals and will be headed up by Stephen Gowland.  Stephen is Chair of the Police Misconduct Tribunal and a Non-Executive Board Member of the Legal Services Board. 

On his appointment Stephen said “I was honoured to be asked to return to this year’s Judging Panel and to be Head Judge.  The PPR’s National Paralegal Awards is now very much a firm fixture within the legal calendar.  Paralegals, in all their forms, are the backbone of the industry, often working in the shadows and these awards shine a much-needed light on the vital role they play in the delivery of Legal Services in the marketplace. This is something I am passionate about having started my career as a paralegal via an apprenticeship scheme.”

For further information and to enter the awards visit www.nationalparalegalawards.com

The search is on to find the Best Paralegals 2020 NATIONAL PARALEGALS AWARDS

Following the overwhelming success of the inaugural awards, The National Paralegal Awards are back, and the search is on to find the Best Paralegals in the UK and businesses that support the industry.

This year there are 14 categories comprising of 10 awards for individuals including Best Civil Litigation Paralegal, Best Patent Paralegal, Probate Researcher of the Year, Will Writer of the Year and Best Mediator and Arbitration Paralegal.  There are four categories for businesses to enter including Best Recruitment Organisation for Paralegals and Best Law Firm – Paralegal Development.

Entries are now open, and close on 13 December 2019 at 5pm.

Finalists and sponsors will gather together on 27 March 2020 for a black-tie gala final held in the Grand Hall, Connaught Rooms in Covent Garden to celebrate achievements and announce the winners of each category.

Rita Leat, Managing Director of The Professional Paralegal Register who host the awards said: “We are delighted to host these annual awards to showcase and reward the work of Paralegals across the UK. These are professional awards with strict criteria to ensure that our Finalists and Winners are the best the UK has to offer”.

This year’s headline sponsor is international genealogists and probate researchers, Fraser and Fraser, who were awarded ‘Paralegal Business of the Year 2019’.

Neil Fraser, Partner said “Fraser and Fraser celebrate its 50th anniversary this year and we are delighted to be the headline sponsor of this year’s National Paralegal Awards.  As a firm we understand the crucial role paralegals play across the sector and these awards provide well-deserved recognition to the individuals and organisations that have achieved great things.”

Amir Ali, Chairman of the CCUA will be heading up the independent judging panel, which is made highly regarded business and legal professionals.    Amir said “I was honoured to be asked to return to this year’s Judging Panel and to Chair the panel.  The PPR’s National Paralegal Awards is now very much a firm fixture within the legal calendar.  Paralegals, in all their forms, are the backbone of the industry, often working in the shadows and these awards shine a much-needed light on the vital role they play in the delivery of Legal Services in the marketplace”.

For the second year, the events charity partner will support The Young Citizens, who work to help young people become active, engaged and motivated citizens, who are able to contribute positively to their communities.

For further information and to enter the awards visit www.nationalparalegalawards.com

Virtual Networking and CPD event for Conveyancing Paralegals

Central Law Training is delighted to be joined by Lorraine Richardson for an online networking and CPD event for conveyancing paralegals in England and Wales.

Date: Wednesday 17 June 2020

Time: 6pm to 7:30pm

This event is free to those on the Professional Paralegal Register, members of the Institute of Paralegals and to CLT paralegal students and alumni

What we will cover
Lorraine will discuss some of the challenges facing property paralegals and support staff at this difficult time including:

  • What if your client has exchanged but cannot complete due to Covid-19?
  • What if the completion date is missed?

If you want Lorraine to answer a question, do send it to us in advance. You will have the chance to ask Lorraine questions during the event.

TO RESERVE YOUR PLACE CLICK HERE

About Lorraine
Lorraine is an experienced property solicitor and trainer who is a popular conference and CPD speaker. Lorraine is now freelance but when in practice she ran a branch office and was a partner and the COLP for her firm.

She also designs and delivers property and legal skills related courses and online materials including Conveyancing Quality Scheme training for the Law Society of England and Wales.

Lorraine has developed a skill for writing and delivering webinars and aims to produce work that is both interesting and accessible for the viewer. Lorraine is the major writer for the monthly update journal for practitioners, the ‘Practical Lawyer.’

Testimonial
“Guru offering practical, intelligent guide to conveyancing challenges – comprehensive, comprehensible and GAGS … highly recommended … “
James Pirrie (Director, Family Law in Partnership Ltd & former Board member Resolution)